Consumer Advice

It is important to understand what you need and what you don’t need to receive the SAORVIEW service. If after reading through this site you are still unsure about what you need to do, call the SAORVIEW information line at LoCall 1890 222 012, or visit a SAORVIEW registered retailer for more information. For a list on SAORVIEW registered retailers in your area go to: Find a SAORVIEW Registered Retailer.

There are always people who will try to take advantage of people on the back of something new, like the change to digital television. As a general rule, if an offer seems too good to be true – in a leaflet, advert, by phone, e-mail or personal approach – it probably is. Be wary and read the details of the deal carefully.

If you think you’ve been deceived or misled in relation to the purchase of digital TV receiving equipment, for example a TV, set-top box, aerial or satellite dish or the installation of any of this equipment, contact the National Consumer Agency on 1890 432 432 or 01 402 5555.

The National Consumer Agency has prepared independent information on digital television for consumers.