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FAQs

  • Why is this change happening?
  • Who is responsible for this change?
  • When is the change happening?
  • I am a Saorview customer - what will this mean for me?
  • How will I know if I will be affected by this change?
  • Will I need to replace my aerial?
  • I have lost my Saorview signal, what do I do?
  • What happens if I don’t retune on or after 4 September?
  • I am a landlord/property manager - what will this mean for me?
  • I live in an apartment that has Saorview, what will this mean for me?
  • I was told I am not affected but am now seeing messages on screen?
  • I have rescanned but am still seeing the messages to rescan?
  • I have rescanned but now I am missing some channels. What do I do?
  • I need to contact an installer, how should I do this?
  • I need to get a new aerial, what do I need to know?
  • I live near the Northern Ireland border, what does this mean for me?
  • I receive extra channels via satellite, will they be affected?

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