Service Update Get ready to record with Saorview Connect

Get ready to record with Saorview Connect

09 April 2019

Following completion of testing, a new software upgrade for Saorview Connect boxes will be released on Monday 15th April 2019. This upgrade will add the capability to record your favourite TV shows, and to pause live TV. 

If you already own a Powerpoint Saorview Connect box, you will need to ensure that a couple of things are in place before downloading the upgrade. 

Firstly, please ensure that you have a hard drive available to connect to the box when the upgrade is completed. We recommend a USB 3.0 hard drive to ensure that you can record and playback HD content reliably. A 500GB drive will allow approximately 100 hours recording, or you could opt for a larger size – 1TB or more – if you want extra capacity. We don’t recommend USB thumb drives or SSDs – your local TV retailer can advise you on this if needed. 

Secondly, may have noticed that your Saorview Connect box has two satellite connections at the back. If you are using satellite* to receive extra channels, you will need to ensure that two satellite cables are connected to the box before downloading the upgrade. This is in order that the box can record one channel while you are watching another and is necessary to ensure stable reception of satellite. 

The Saorview customer helpdesk will be available to assist with any queries that you may have with the upgrade, and can be contacted via 1890-222012, email [email protected] or Live Help at www.saorview.ie 

*Satellite tuner is an additional feature provided by the manufacturer. Note satellite channels are not part of Saorview.