Planned Service Interruptions

17 February 2017

The transmitter network operator 2RN has advised us that due to essential engineering work, transmitter outages may occur in some areas over the coming days. This work may result in temporary loss or interruption to your usual Saorview service and we would like to apologise if this causes any inconvenience.

Ballybofey, Donegal
Due to essential engineering work by ESB Networks, our Ballybofey transmitter will be subject to a break in transmission, between 09:30 and 16:00 on 17th February 2017.

Monaghan, Co. Monaghan
Due to engineering work, our Monaghan transmitter will be subject to a complete outage of approximately 10 minutes' duration at 11:00 on 17th February 2017.

For information regarding upcoming work on our transmission network please see RTÉ Aertel page 169. If you wish to be kept updated on transmitter outages you can follow 2RN on Twitter @2rnNMC. To report a problem with your Saorview reception please phone us at 1890-222012, or alternatively you can call 2RN at 01 2082259 or email .(JavaScript must be enabled to view this email address)

Software upgrade to Saorview Plus+ PVR

13 January 2017

A new software version for the Walker WP-6500 Saorview Plus+ recorder is now available for over-air download on Saorview.

This new version (V1.20) is intended to correct intermittent functioning of on-screen subtitling (occasional lack of punctuation in English and occasional lack of síneadh fada in Irish) and other housekeeping functions around hard drive content management.

The update download will occur automatically at 03:00 daily when the PVR is in standby mode. The download may be manually performed at any time by employing the following remote control selections….. Menu -> Setup -> Configuration -> Receiver upgrade -> OK -> Scan for upgrade - > OK. A search progress bar will be displayed on the lower Right Hand Side of the screen which will indicate the status of the download search and/or the download progress.

For help and advice please contact us by phone at 1890-222012, email or visit the help section of this website for online live support.