Planned Service Interruptions
24 February 2020
Due to emergency repair works, services from Ennistymon will be subject to an interruption of up to 2 hours duration, from 11:00 on 25th February 2020.
Cnoc an Óir, Kerry
Due to annual maintenance, services from Cnoc an Óir will be subject to interruption of up to 100 minutes duration, between 09:00 and 16:30 on 26th February 2020.
Due to annual maintenance, services from Kilkeaveragh will be subject to interruptions of up to 120 minutes duration, between 09:00 and 16:30 on 26th and 27th February 2020.
Saorview Connect software update November 2019
04 November 2019
A software update has been released for the Saorview Connect box.
The new update software, version 0.20.20, addresses the following:
- An issue where some users could not access TG4 Player.
- Performance improvement in recording of present/following programmes on satellite.
- Minor performance improvements and bug fixes.
If you own a Saorview Connect box that is connected to the internet, you may receive an overnight notification that this update is available. If you wish to download the upgrade immediately, go to Home > Settings > System settings > Software update > check for online software update, and follow the on-screen instructions to complete the update. Please do not operate the box or remove power during the update process.
If you have any queries regarding this software update please contact the Saorview helpdesk at 1890-222012 or 01-2583540.
Software upgrade to Saorview Plus+ PVR
13 January 2017
A new software version for the Walker WP-6500 Saorview Plus+ recorder is now available for over-air download on Saorview.
This new version (V1.20) is intended to correct intermittent functioning of on-screen subtitling (occasional lack of punctuation in English and occasional lack of síneadh fada in Irish) and other housekeeping functions around hard drive content management.
The update download will occur automatically at 03:00 daily when the PVR is in standby mode. The download may be manually performed at any time by employing the following remote control selections….. Menu -> Setup -> Configuration -> Receiver upgrade -> OK -> Scan for upgrade - > OK. A search progress bar will be displayed on the lower Right Hand Side of the screen which will indicate the status of the download search and/or the download progress.
For help and advice please contact us by phone at 1890-222012, email [email protected] or visit the help section of this website for online live support.