Service Update Saorview Connect – recording software upgrade

Planned Service Interruptions

17 October 2018

Dungarvan, Waterford
Due to essential maintenance, our Dungarvan transmitter will be subject to outages and power reductions between 10:00 and 18:00, 8th to 18th October 2018.

Mt. Leinster, Carlow
Due to essential maintenance, our Mt Leinster transmitter will be subject to complete outages of up to 10 minutes between 10:00 and 16:30, 15th & 17th October 2018.

Castletownbere, Cork
Due to essential maintenance, our Castletownbere transmitter will be subject to power reductions and breaks in transmission on 17th October 2018.

Spur Hill, Cork
Due to essential maintenance, our Spur Hill transmitter will be subject to complete outages of up to 10 minutes between 10:00 and 16:30, 18th & 19th October 2018.

For information regarding upcoming work on our transmission network please see RTÉ Aertel page 169. If you wish to be kept updated on transmitter outages you can follow 2RN on Twitter @2rnNMC. To report a problem with your Saorview reception please phone us at 1890-222012, or alternatively you can call 2RN at 01 2082259 or email .(JavaScript must be enabled to view this email address)

Saorview Connect – recording software upgrade

11 October 2018

Saorview is about to introduce a significant software upgrade to your Saorview Connect box.

This upgrade will enable the box to record to an external USB hard drive, and to pause, fast forward and rewind live TV. It will be possible to record one programme while watching another. Recording will be possible on both Saorview and satellite channels.

These features will be available on the Powerpoint DXD7025 box that you may already have purchased.

The recording upgrade had originally been planned for mid-2018, but had unfortunately been postponed a few months for operational reasons. We apologise for this delay, and are happy to announce that the planned release date for the software is 5th November. The actual date could be a little earlier or later, depending on what issues are found in the public beta testing (see below). We appreciate that the postponement has been frustrating for some customers, but we do not want to deliver a substandard experience by cutting corners at this stage.

Before this upgrade is published to all boxes, we will do some final beta* testing with a small group of users. This is in order to identify any bugs remaining, and to evaluate customer feedback for future upgrades.

If you wish to participate in this public test, please email [email protected] in the first instance with your contact details. We will select a number of respondents to participate in the beta test group and follow up with details of how to participate if you are selected.

*Beta testing is a common means of testing new software or product upgrades among a selected group of users. It is commonly used by mobile phone and computer manufacturers for final testing of a new software release before it goes live to all customers. Beta software may carry some minor bugs or glitches but is generally complete. If for any reason you wish to return to the previous version of software, you can email us with the details and we can reverse the change. Also please be aware that the focus of the beta testing is finding and fixing bugs, not adding new features.

Irish brand Saorview Connect wins top global innovation accolade

19 September 2018

Saorview Connect – an advanced, connected, free-to-air television service – has won the prestigious IBC Innovation Award for Content Everywhere at a ceremony in Amsterdam on Sunday 16th September. The service provider came out on top against massive global names including sports network ESPN and WRC (the World Rally Championship) to take home the award.

IBC 2018 is the world’s most influential media, entertainment and technology show. The awards recognise innovation within the media, entertainment and technology industry. The three categories encompass the breadth of the industry, rewarding projects for content creation, content distribution and content everywhere.

Speaking on the win, Richard Waghorn, Director of Transformation and Technology at RTÉ, said:

“The Saorview Connect project team and I are thrilled with the win. We created a service that we believe is truly the future of free TV, and for this to be acknowledged at a global level is a true honour. Saorview Connect was developed to give Irish consumers a world-class TV viewing experience and this award reaffirms Ireland’s position as a country on the cutting edge of digital innovation. We’re excited to continue to innovate and provide a world class service for Irish consumers.”

The awards, first presented in 2006, are now widely regarded as the leading recognition of innovation and collaboration in the world of media, entertainment and technology. To make the shortlist, a project has to have solved a real creative, operational or commercial issue for a media business. While the technologies involved are of course celebrated, what makes the IBC Innovation Awards truly unique is that the award itself goes to the end user – the organisation that is using the solution to achieve ground-breaking results.

Michael Lumley, chair of the IBC Innovation Awards judging panel, said:

“This year’s IBC Innovation Awards shortlist is a real global snapshot of the cutting edge of our industry, with all the hot topics of the moment represented, and entries from practically every corner of the globe. To make it to the final and to see your project presented on stage at the awards ceremony on Sunday night and to win at IBC is a tremendous achievement.”

A full breakdown of nominations is available on the IBC website.

For media queries please contact:

Luke Reilly | [email protected]

01-4200070

IBC 2018 Awards Winner Breakdown

Innovation, Content Creation: Eurosport
Innovation, Content Distribution: Medialaan
Innovation, Content Everywhere: RTÉ
Technical Paper: BBC R&D
Judges’ Prize: Econet Media
Special Award: BBC R&D
International Honour for Excellence: Joan Ganz Cooney

Radio Maria launches on Saorview channel 210

17 August 2018

We are pleased to announce the addition of Radio Maria Ireland to the list of radio stations available on the Saorview Platform.

Radio Maria Ireland is an independent Christian talk radio station licensed by the Broadcasting Authority of Ireland.

Programme content includes Catholic religious teaching, youth discussion, music, news and interviews, Mass and other liturgies. Listener interaction in programmes is a special feature.

Radio Maria Ireland is a member of The World Family of Radio Maria, an association that sponsors over 80 Radio Maria Stations in 70 countries Worldwide.  Radio Maria is a non-commercial and not-for-profit organisation and depends on its many listeners, benefactors and volunteers to maintain its operations.

Radio Maria is the first independent radio station to join the Saorview channel line-up.

For further information on Radio Maria Ireland please see https://www.radiomaria.ie/

Saorview launches the world’s first free shopping channel – Free TV.  And it’s free-ly good

23 January 2018

Today, Saorview announced the launch of Free TV, the ‘world’s first shopping channel where everything is free’. ‘Free TV’ is a once-off, online event designed to launch Saorview Connect, Saorview’s new premium quality free TV service which its creators have dubbed ‘The Future of Free TV’.


For those who overspent this Christmas, Free TV offers viewers the chance to win a range of nifty prizes ranging from HDTVs to tickets to the biggest gigs of the year. Kevin McGahern, of Republic of Telly fame, plays Free TV’s cheesy shopping channel host – complete with a garish suit pattern and an over-abundance of fake tan. The live broadcast is open to everyone and takes place on Saorview’s Facebook page (facebook.com/saorviewirl) on Thursday,  January 25th from 8:00pm.  

 

Saorview Connect

Saorview Connect offers a homegrown, premium quality TV experience, without the fuss of a contract or monthly bills. The on-demand service means viewers can catch their favourite shows when they want to. With just a click of their remote, users can access content from the last seven days – which means never missing an episode of First Dates again. With so much great telly, sometimes deciding on what to watch can be a struggle. Saorview Connect has you covered here too, with its Spotlight feature recommending the very best of the next 7 days TV handpicked by a team of telly watching experts. What’s more, the first Saorview Connect box also includes a satellite tuner, so you can connect it to a satellite dish to access additional free TV channels.

 

Saorview Connect has been designed to make viewers’ experience as seamless as possible – from the search function to find your favourite shows quickly to the unified remote that means fiddling with two remotes is a thing of the past.

 

Speaking about the launch of Saorview Connect, Richard Waghorn, RTÉ’s Director of Transformation and Technology, said: “Saorview Connect is our most premium free TV offering yet. The future of free TV has landed. We’re excited to launch our innovative service with this tongue-in-cheek campaign.”

 

Host of Free TV, Kevin McGahern, commented: “Hark! Free TV is coming! Free TV is a fun way to remind the people of Ireland that the best things in life are free. With Saorview Connect, you have access to a load of new premium features with no monthly bills or contract. Eh… why would ever bother with a subscription package?”

 

Tune in to Free TV on the Saorview Facebook Page on January 25th at 8pm to win.

For media queries please contact:
Luke Reilly | [email protected]
01-4200070

Get more with the Saorview Red Button this Saturday

26 April 2017

With a busy weekend of sport available to TG4 viewers this Saturday, we're lighting up the Red Button to make sure you don't miss out on your choice of Rugby or GAA action.

This Saturday TG4 presents live coverage of the Eirgrid under-21 GAA football championship final between Galway and Dublin at O'Connor Park Tullamore  (KO 17:00), after which Connacht will confront Scarlets at the Sportsground at 19:35. In the meantime, Munster fans can choose to follow their heroes by pressing the Saorview Red Button to catch Benetton Treviso V Munster with a kickoff time of 18:05.

Want to find more great entertainment on Saorview? we've something for everybody - check out our What's On section for our pick of great viewing choices over the next seven days.

Software upgrade to Saorview Plus+ PVR

13 January 2017

A new software version for the Walker WP-6500 Saorview Plus+ recorder is now available for over-air download on Saorview.

This new version (V1.20) is intended to correct intermittent functioning of on-screen subtitling (occasional lack of punctuation in English and occasional lack of síneadh fada in Irish) and other housekeeping functions around hard drive content management.

The update download will occur automatically at 03:00 daily when the PVR is in standby mode. The download may be manually performed at any time by employing the following remote control selections….. Menu -> Setup -> Configuration -> Receiver upgrade -> OK -> Scan for upgrade - > OK. A search progress bar will be displayed on the lower Right Hand Side of the screen which will indicate the status of the download search and/or the download progress.

For help and advice please contact us by phone at 1890-222012, email [email protected] or visit the help section of this website for online live support.

be3 launches on Saorview

08 January 2017

Monday 9th January 2017, 7am sees the launch of be3 on Saorview. be3 replaces UTV Ireland on Saorview channel 6, and is part of the TV3 Group of channels.

be3 will be home to children's programming in the morning, and drama and chat in the afternoon. Popular programmes such as ‘Midsomer Murders’, ‘Loose Women’ and ‘Benidorm’ will also be available on be3, while there will be special news bulletins at 7pm and 10pm.

Popular dramas such as Doc Martin, Wentworth, and all new Prime Suspect 1973 will be broadcast exclusively in Ireland on be3. be3 viewers will also have a second chance to catch Coronation Street and Emmerdale. TV3 Group’s children’s programming strand, 3Kids will also be broadcast each weekday morning from 7am.

An exclusive new production entitled Aerial Ireland will premiere on be3 at 9pm on Monday, January 9th, to mark the launch of TV3 Group’s newest channel. This landmark documentary was directed and produced for the Smithsonian Channel USA by award winning filmmaker Stephen Rooke of Tile Films (Waterways, Saving the Titanic)

Saorview launches new mobile app

27 July 2016

Saorview, Ireland’s free digital television service, has launched a new mobile app. The free app is designed as a companion to Saorview’s TV service and allows Saorview viewers to plan their viewing.

The app features a 7-day programme guide, a new recommendations service called Spotlight, and links to on demand players. Viewers can use the Saorview app to search for specific programmes on TV and radio, and to set reminders for their chosen programmes or series.

This is the first phase of the app. Later in the year additional features will be enabled including a backwards guide with deep linking to on demand programmes. Then, with the launch of Saorview Connect, users will be able to manage their recordings with the Saorview app and use the app as a remote control for their Saorview Connect box.

The Saorview app is designed to work on mobiles and tablets, Android and Apple, and is available for free from both Google Play and the App Store.

Commenting on the new app, Jim Higgins, Saorview business development manager said ‘The new Saorview app is a great companion for the Saorview service and we hope that many Saorview users will download it and use it to plan their viewing and find out more about the great range of programming on Saorview. With the launch of Saorview Connect in the coming months, we will be switching on more features in the app providing users with a more enhanced free TV service.’

Choose your viewing with Red Button on Saorview

28 April 2016

TG4 and Saorview have teamed up again to make sure you don't miss out on this weekend's Rugby action.

With two Guinnness PRO12 matches back to back this Friday 29th April, we're lighting up the Red Button so that you can choose between the excitement of Benetton Treviso V Connacht starting at 6.15 or the later battle between Munster and Edinburgh that kicks off at 7.30. The second half of the Connacht match will be viewable via the Red Button so that each team's followers will be able to choose which game to watch in its entirety.

Red Button is just one of the ways in which we plan make your Saorview viewing more exciting in the coming months. We promise to keep you up to date with developments as they happen.  #freethetv 

TG4 goes interactive on Saorview

23 February 2016

This Saturday, TG4 will be using the Red Button interactive service on Saorview to broadcast the Guinness Pro 12 Rugby match between Connacht and Opsreys with coverage starting from 7pm. The match will be broadcast live from the Galway Sportsground as part of the station’s Rugbaí Beo series and it will be available via the Red Button on Saorview during TG4’s coverage of the Election 2016 count.

Viewers watching TG4 on a Saorview Approved box or TV will be able to access Rugbaí Beo by pressing the Red Button on the remote control for their Saorview box or TV when the icon appears on screen.

The Red Button feature is built in to all Saorview Approved receivers, and can be used by broadcasters on Saorview that wish to make additional content available.

Saorview Approved products are available from retailers and installers in the Republic of Ireland. Always ask for Saorview Approved products as they are designed to work with the features available from the channels that broadcast on Saorview.

RTÉ and Saorview partner with Freesat to deliver a next-generation product for Irish audiences

20 January 2016

RTÉ has partnered with Freesat, the UK free-to-air television company, to develop a new product for Saorview, Ireland’s free digital television service and the largest television platform in Ireland*. The new product, called Saorview Connect, will allow viewers to access a range of on demand content as well as the Saorview television channels, all integrated in a new set-top box with a range of additional features.

Noel Curran, Director-General of RTÉ, said: “Saorview has come a long way since digital switchover just a few years ago: it is now the largest television platform in Ireland. Saorview Connect will offer viewers a richer experience and, by connecting a Saorview Connect box to broadband, viewers will be able to access a wider range of content. We are pleased to be partnering with Freesat, who have successfully run their connected service in the UK for the last three years. We hope to achieve the same success with Saorview Connect.”

By connecting a Saorview Connect box to both broadband and a television aerial, users will be able to watch on demand and catch-up content alongside the Irish television channels. The new Saorview Connect set-top boxes will feature an easy-to-use programme guide, including a roll-back television guide providing one-click access to catch-up programming.

Saorview Connect will be based on Freesat’s cloud-based connected television guide solution, Metaphor. The recently launched service for satellite, terrestrial and cable operators is based on Freesat’s award-winning UK based Freetime service. Freesat will integrate the Metaphor platform, set-top box application and mobile applications with Saorview’s existing linear service to create the Saorview Connect offering. Freesat will provide the solution as a fully managed service.

Saorview Connect will have a range of new features, including content recommendations, programme title search, enhanced recording capabilities, and a new standard Saorview remote control. Together with a forthcoming Saorview mobile application, Saorview Connect users will be able to remote record programmes from wherever they are.

Alistair Thom, Managing Director of Freesat said: “Freesat is extremely pleased to partner with RTÉ and Saorview to deliver their next-generation connected service. Through Metaphor, we have been able to take our experience of operating a successful integrated television service to help other platforms integrate their own broadband services. We are delighted that Irish viewers will be able to enjoy our technology through Saorview Connect.”

Saorview Connect is due to launch later in the year. 

* There are 676,000 homes in Ireland that have Saorview, 43% of all TV homes. Source: Nielsen Establishment Survey, January 2016. 

Oireachtas TV commences test transmission on Saorview

13 January 2016

Saorview is currently carrying out test transmissions of Oireachtas TV. Viewers may receive the test transmission on Saorview channel 22. For further information please see the Oireachtas press release here

A video guide on how to tune in the test channel can be found in our Get Help page

Saorview, Ireland’s largest TV platform, reveals a brand new look

16 December 2015

Saorview, Ireland’s free digital television service and the largest TV platform in Ireland, today launched its brand new look in conjunction with the announcement that the number of households in Ireland with Saorview has increased. Over the last four months 30,000 homes have joined the revolution to ‘FREE THE TV’ with Saorview, meaning that 676,000 homes now watch TV for free in a way that suits them, that’s 43% of all homes in Ireland.

Conceived and created by design consultancy, Aad, the launch of the new Saorview brand sees changes to its logo, a consumer friendly website with TV listings that encourages Irish consumers to explore the world of Saorview, and a new TV ad which launches on RTÉ on Sunday, December 20th. This is the first 60 second TV ad commissioned by Saorview, and it is directed by Cannes Grand Prix winner and animator Johnny Kelly, who has worked with a range of clients from Google and Vitra to Coca-Cola and the V&A. Saorview doesn’t just offer freedom from bills, but freedom in how, when and where consumers access TV and the new TV ad mirrors this.

The new Saorview website features a live help service and enhanced search tools to easily enable users to find retailers that stock Saorview boxes and TVs. The new site is also mobile compatible and available in both English and Irish. With the added benefit of an online programme guide and brightly coloured icon illustrations highlighting different programme categories, www.saorview.ie allows users to find out how to watch for free and what and Saorview aims to reflect how people live their lives and offers empowerment, choice, flexibility and access. Saorview offers the best of Irish television, and with the Saorview combi box or TV, customers can also access a wide range of free television channels from the UK for even more choice. This is about more than just no monthly bills; this is about consumers getting the TV they want, the way they want it.

Richard Waghorn, RTÉ’s Chief Technology Officer and product owner of Saorview, said: ‘The way people are watching TV is changing and so Saorview is too. Saorview does not just offer freedom from bills, but freedom in how you access TV. The new figures from Nielsen show that more and more people are joining the free TV revolution, and with our new look, we hope to encourage even more homes to make the change and free their TV.’ For more information on Saorview visit www.saorview.ie and to follow the conversation join us on Facebook and Twitter

The way people watch TV is changing and Saorview is too. #FreetheTV

Saorview now the largest TV platform in Ireland

21 September 2015

Saorview, Ireland's free digital television service, is now in more Irish homes than any other TV platform, according to the latest data from Nielsen*. Welcomed by the brand, the results from Nielsen show that more people in Ireland receive all the Irish free TV channels** via Saorview than from Sky or any other TV service. Saorview is in 646,000 homes, whilst the number of homes paying a subscription to Sky is 645,000. This is the first time that Saorview leads this service category.

Since digital switchover in 2012, more and more homes have been getting Saorview as it provides an ideal and low cost solution allowing users to access the best of Irish television and the most watched programmes on TV for free. A number of Saorview homes also have a free-to-air satellite service, providing them with even more free television channels from the UK. Combining Saorview with free-to-air satellite means homes can have access to over 100 free television channels.

To receive Saorview, viewers need an aerial (outdoor or a good quality indoor aerial) connected to a Saorview Approved TV set or a Saorview Approved box. With Saorview, customers receive all the Irish channels for free including RTÉ One and RTÉ2 in HD.

* Nielsen/TAM Ireland Establishment Survey, September 2015
** RTÉ One HD, RTÉ2 HD, TV3, TG4, 3e, UTV Ireland, RTÉ Junior, RTÉ One +1, RTÉ News Now